Cookie Policy
At Olivetra, we use cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and deliver personalized content. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are created by the website server and sent to your browser, which stores them locally. Each time you revisit the website, your browser sends these cookies back to the server, allowing the website to recognize you and remember your preferences, login information, and browsing history.
Cookies serve various purposes, from improving user experience to enabling website functionality, tracking user behavior for analytics, and delivering targeted advertising. They are an essential part of modern web technology and are used by virtually all websites to provide a seamless and personalized experience.
There are different types of cookies, including session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period). Some cookies are set by the website you visit (first-party cookies), while others are set by third-party services (third-party cookies).
Types of Cookies We Use
Olivetra uses several categories of cookies to optimize your experience and ensure our website functions properly. Understanding these categories helps you make informed decisions about your privacy preferences.
Essential Cookies
Essential cookies are necessary for the website to function properly. They enable core functionality such as user authentication, security features, and session management. Without these cookies, certain features of our website would not work correctly. These cookies do not require your explicit consent as they are vital for website operation.
- Session identification and user authentication
- Security and fraud prevention
- Shopping cart functionality and checkout process
- Load balancing and server performance optimization
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website. They collect anonymous data about page views, click patterns, bounce rates, and user journey. This information allows us to identify which pages are popular, which features are underutilized, and where users encounter difficulties. We use this data to continuously improve website performance and user experience.
- Google Analytics tracking for visitor statistics
- Page load time and performance metrics
- User behavior analysis and heatmapping
- Conversion tracking and goal completion monitoring
Functional Cookies
Functional cookies enable personalization features and enhance your experience by remembering your preferences, settings, and choices. They allow the website to provide a customized experience tailored to your individual needs and preferences. These cookies may remember language preferences, display settings, product filters, and other customization options.
- Language and regional preference storage
- Saved product preferences and wishlists
- User interface customization settings
- Accessibility preferences and display options
Marketing and Advertising Cookies
Marketing cookies are used to track your browsing activity across different websites and build a profile of your interests. This allows us and our advertising partners to display targeted advertisements that are more relevant to your interests. These cookies may be set by third-party advertising networks and require your explicit consent before deployment.
- Targeted advertising based on browsing history
- Remarketing campaigns and retargeting pixels
- Social media advertising integration
- Campaign performance tracking and ROI measurement
Social Media Cookies
Social media cookies are set by social media platforms (such as Facebook, Twitter, LinkedIn, and Instagram) to enable social sharing features, track social engagement, and deliver targeted content. These cookies allow you to share our content on your social media profiles and help us measure the effectiveness of social media marketing campaigns.
- Social sharing buttons and functionality
- Social login and account integration
- Social media feed embedding
- Social engagement metrics and analytics
How We Use Cookies
Olivetra uses cookies for a variety of purposes designed to improve your experience on our website and help us operate more efficiently. Here are the primary ways we utilize cookies:
User Authentication
Cookies enable us to recognize you when you log in to your account, maintain your session, and keep you logged in as you navigate through different pages. This eliminates the need to re-enter your credentials repeatedly and provides a seamless browsing experience.
E-Commerce Functions
Cookies store your shopping cart items, track your purchases, and maintain your order history. They enable features like "Remember Me" for faster checkout and facilitate product recommendations based on your browsing and purchase behavior.
Analytics and Performance
We use cookies to collect data about how you use our website, including which pages you visit, how long you spend on each page, and which links you click. This information helps us understand user behavior and optimize our website's performance.
Personalization
Cookies remember your preferences, including language selection, display settings, and content preferences. This allows us to deliver a personalized experience tailored to your individual needs and preferences each time you visit.
Targeted Marketing
Cookies enable us to deliver targeted advertisements based on your interests and browsing behavior. This helps us show you products and services that are most relevant to you, improving the effectiveness of our marketing campaigns.
Security
Cookies help us detect and prevent fraudulent activity, protect against unauthorized access, and maintain the security of your account and personal information. They enable security measures like two-factor authentication and suspicious activity detection.
Third-Party Cookies
In addition to our own cookies, we allow certain third-party service providers to place cookies on your device. These third parties provide services that enhance our website functionality and help us understand how visitors use our site. Third-party cookies are subject to the privacy policies of the respective third parties.
| Third-Party Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis and user behavior tracking | Google Privacy Policy |
| Google Ads | Advertising campaign management and conversion tracking | Google Privacy Policy |
| Facebook Pixel | Social media advertising and audience targeting | Facebook Cookie Policy |
| Hotjar | User session recording and heatmap analysis | Hotjar Privacy Policy |
| LinkedIn Insight | LinkedIn advertising and conversion tracking | LinkedIn Cookie Policy |
| Stripe | Payment processing and transaction security | Stripe Privacy Policy |
These third-party services may collect information about your online activities across different websites to provide you with targeted advertising and improve their services. We encourage you to review the privacy policies of these third parties to understand how they use cookies and what options you have to control their data collection.
Your Cookie Choices and Rights
You have the right to control cookies on your device. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking cookies may affect the functionality of our website and your ability to use certain features. Here are your options:
Browser Cookie Management
You can manage cookies through your web browser settings. Most browsers (Chrome, Firefox, Safari, Edge) allow you to:
- View cookies stored on your device
- Delete cookies individually or in bulk
- Block cookies from specific websites
- Enable "Do Not Track" signals
- Set privacy levels and cookie acceptance policies
Cookie Consent Management
When you first visit our website, you will see a cookie consent banner. This banner allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- View detailed information about each cookie category
- Update your preferences at any time
Opt-Out Options
You can opt out of specific cookie categories without affecting essential cookies. For example, you can disable marketing cookies while keeping functional cookies enabled to maintain your preferences.
Global Privacy Controls
Some browsers support "Global Privacy Control" (GPC), which sends a signal to websites indicating your privacy preference. We respect GPC signals and honor opt-out requests accordingly.
Important Note: Please be aware that disabling cookies may impact your experience on our website. Essential cookies cannot be disabled as they are necessary for website functionality. If you disable functional cookies, you may lose personalized features. If you disable marketing cookies, you will still see advertisements, but they may be less relevant to your interests.
Data Retention and Cookie Lifespan
Different cookies have different lifespans depending on their purpose and function. Understanding how long cookies persist on your device helps you make informed decisions about your privacy preferences.
Session Cookies
Session cookies are temporary and expire when you close your web browser. They are stored in your browser's memory and are automatically deleted once your browsing session ends. These cookies are typically used for essential functions like maintaining your login status during a single visit.
Persistent Cookies
Persistent cookies remain on your device even after you close your browser. They are stored on your hard drive and continue to exist until they reach their expiration date or until you manually delete them. These cookies are used for functions like remembering your preferences and tracking behavior over extended periods.
Common Cookie Retention Periods
- Analytics Cookies: Typically retained for 26 months
- Marketing Cookies: Usually retained for 6 to 12 months
- Functional Cookies: May be retained for up to 2 years
- Essential Cookies: Retained for the duration necessary for security and functionality
- Social Media Cookies: Retention periods vary by platform, typically 6 months to 2 years
We regularly review and update our cookie retention policies to ensure compliance with data protection regulations. You can request the deletion of your data at any time by contacting us directly.
Legal Compliance and Data Protection
Olivetra is committed to complying with all applicable data protection laws and regulations regarding cookie usage. Our cookie practices adhere to the following legal frameworks:
GDPR (General Data Protection Regulation)
We comply with GDPR requirements for users in the European Union. This includes obtaining explicit consent for non-essential cookies, providing clear information about cookie usage, and enabling easy cookie management and withdrawal of consent.
CCPA (California Consumer Privacy Act)
For California residents, we provide rights regarding personal information collection, including the right to know, delete, and opt-out of the sale of personal information. Our cookie practices respect these rights and provide appropriate opt-out mechanisms.
ePrivacy Directive
We comply with the ePrivacy Directive (also known as the Cookie Law) which requires us to obtain prior consent before storing or accessing information on users' devices, except for strictly necessary cookies.
UK GDPR
Following the UK's departure from the European Union, we continue to comply with UK GDPR requirements for users in the United Kingdom, ensuring the same level of data protection and privacy rights.
Our Commitment to Privacy
We take your privacy seriously and are committed to transparent cookie practices. We only use cookies that are necessary for website functionality or that you have explicitly consented to. We regularly audit our cookie usage to ensure compliance with applicable laws and best practices.
How to Manage Cookies by Browser
Here are step-by-step instructions for managing cookies in the most popular web browsers:
- Click the three vertical dots in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred setting:
- "Allow all cookies" - accepts all cookies
- "Block all cookies" - blocks all cookies (may affect website functionality)
- "Block third-party cookies" - blocks only third-party cookies